Nipsco Home Solutions Phone Numbers and Emails

Toll-Free Number:

  • (855) 890-9775

Customer Service:

  • (855) 890-8792
  • (866) 312-8266
  • (630) 557-8367

General Info:

  • (888) 801-5057

Nipsco Home Solutions Email:

phs.marketing@amwater.com
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Contact Information

Nipsco Home Solutions Website:

Nipsco Home Solutions Help Center:

Corporate Office Address:

Nipsco Home Solutions
PO Box 5370 1751 W. Diehl Road, Ste 200
Naperville, Illinois 60540
United States

Nipsco Home Solutions Rating Based on 46 Reviews

Rating details

1.2
more details
Customer service
Website
Value for money
Diversity of Products or Services

Rating stats

Rating trend

Summary of Nipsco Home Solutions Customer Service Calls

507 TOTAL
CALLS
07:51 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nipsco Home Solutions?

Product/ Service Question:

  • “Refrigerator leaking”
  • “Heating not working”
  • “Hot Water Heater is not working”

Staff Question:

  • “Service call”
  • “Service plan”
  • “Opted out of some services 2/4 - still being charged for them”

Payments and Charges Question:

  • “Billing”
  • “To see if they received my reimbursement information”
  • “Haven't received my bill and would like to have bill sent to my home address and email please”

Request for Information Question:

  • “Have a question about coverage”
  • “Tech never showed up for appointment”
  • “I am calling because someone was supposed to be coming out to check my hot water heat I have been trying to get this taken care of you since 2022 my name is Ernestine right my dress is 4835 Fairfield avenue fort Wayne Indiana 4607 my phone number is”

Activation/ Cancellation Question:

  • “I need to cancel my plan”
  • “Cancel my plan”
  • “Because they suck and i want to cancel”

Account Question:

  • “Need my account number”
  • “I need to add my son as an authorized person to my account”
  • “Account number and monthly charge”

Return/ Replace Question:

  • “Fireplace”
  • “I was grandfather into an old contract with no new replacement Program . I feel I should have been sent out a letter to be informed , just like when informed to renew my account . I was not offered the new program by mail , only by phone that was mi”

Shipping and Delivery Question:

  • “I have not received my refund.”
  • “To get their email address”

Employment Question:

  • “I am interested In becoming a HVAC service providerR (i talked to Jeff haven't received email with info packet I live in Fort Wayne Indiana)”

Other Question:

  • “Drain stopped upPlumbing issue drain stock up call mom”
  • “Drain stopped up”
  • “No power in house”

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